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Privacy Policy

Last updated: July 26, 2026

Clear Choice Window Washing respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, schedule a service, communicate with us, or otherwise interact with our business.

By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

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We may collect information that you voluntarily provide when you:

  • Request an estimate

  • Complete a website contact form

  • Call, email, or text us

  • Schedule or receive a service

  • Communicate with us through a social media page or business listing

  • Make a payment

This information may include:

  • Your name

  • Email address

  • Phone number

  • Property or service address

  • Details about the services you are requesting

  • Preferred appointment dates or times

  • Messages and other information you choose to provide

  • Appointment, estimate, invoice, and service history

  • Payment method and transaction status

Our website forms accept text descriptions only and are not designed to collect customer photos.

Payment Information

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Clear Choice Window Washing may accept payment by card, cash, or Zelle.

Payments are not accepted directly through this website. If you choose to pay by card, your payment information may be processed by the payment service used at the time of payment. Clear Choice Window Washing does not intentionally collect full payment card numbers through its website.

Information Collected Automatically

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When you visit our website, Wix, Google Analytics, and related technologies may automatically collect information such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Approximate location

  • Pages viewed

  • Time spent on the website

  • Referring website

  • Links or buttons selected

  • Date and time of visits

  • Cookie and device identifiers

Google Analytics uses cookies and collects information about devices, browsers, and website activity to measure how visitors use a website. Google states that Analytics does not log or store individual IP addresses.

2. How We Use Information

​We may use the information we collect to:

  • Respond to questions and estimate requests

  • Prepare and provide service estimates

  • Schedule, confirm, and complete appointments

  • Send arrival notices and other service updates

  • Communicate about requested or active services

  • Maintain customer and service records

  • Prepare invoices and record payments

  • Provide customer support

  • Improve our website, services, and customer experience

  • Understand website traffic and usage

  • Protect against fraudulent, harmful, or unlawful activity

  • Comply with legal, tax, accounting, and insurance obligations

  • Enforce our agreements and protect our legal rights

3. Calls, Emails, and Text Messages

We may use the phone number or email address you provide to communicate about:

  • Estimate requests

  • Scheduling

  • Appointment confirmations

  • Arrival times

  • Changes or delays

  • Service questions

  • Invoices and payments

  • Follow-up regarding a completed service

Clear Choice Window Washing does not currently send recurring promotional emails or promotional text-message campaigns.

You may ask us to stop nonessential communications by contacting us at info@clearchoicewindowwashingoc.com. We may still send communications reasonably necessary to complete an active service, respond to your request, maintain records, or comply with the law.

Message and data rates may apply to text messages, depending on your wireless provider.

4. Housecall Pro

We use Housecall Pro as a customer management and scheduling platform. Information such as your name, contact details, service address, appointment information, estimates, invoices, payment status, and communications may be stored or processed through Housecall Pro.

Housecall Pro maintains its own privacy practices covering information about home-service professionals and their customers.

5. Cookies and Analytics

Our website is hosted through Wix and may use cookies and similar technologies.

Cookies are small files placed on your device that may help:

  • Keep the website functioning

  • Remember preferences

  • Measure traffic and visitor activity

  • Identify website errors

  • Understand which pages visitors find helpful

  • Improve website performance

We use:

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Wix

Wix provides the website platform, hosting, forms, security tools, and website analytics. Wix may place cookies that are necessary for the website to operate and may process information about website visits.

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Google Analytics

Google Analytics helps us understand general website activity, including which pages are viewed, how visitors reach the site, and how visitors interact with its content. Google Analytics commonly uses first-party cookies such as _ga to distinguish users and sessions. Google Support

You can manage cookies through your browser settings and any cookie-preference tool displayed on the website. Blocking some cookies may affect how certain parts of the website function.

Google also provides an Analytics opt-out browser add-on for users who do not want their website activity made available to Google Analytics.

6. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is not currently a uniform industry standard for responding to Do Not Track signals, our website may not respond to every Do Not Track request. You can manage cookies and similar technologies through your browser settings and the cookie-preference tools available on the website.

7. How We Disclose Information

We may disclose information to service providers that assist us in operating the business, including:

  • Wix

  • Google Analytics

  • Housecall Pro

  • Email, phone, and text communication providers

  • Payment processors

  • Accounting and bookkeeping providers

  • Website, technology, and security providers

  • Insurance providers

  • Professional advisers such as attorneys or accountants

These providers may access information only as reasonably necessary to provide services to us, subject to their own agreements and privacy practices.

We may also disclose information:

  • When required by law, court order, or legal process

  • To prevent fraud, security incidents, or harm

  • To protect our rights, customers, employees, or property

  • In connection with a merger, sale, financing, reorganization, or transfer of the business

  • At your direction or with your consent

8. Sale of Personal Information

Clear Choice Window Washing does not sell personal information for money.

We do not use personal information to operate recurring promotional text-message campaigns.

9. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide and document services

  • Maintain customer and transaction records

  • Meet tax, accounting, insurance, and legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect the business and its customers

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and which privacy laws apply, you may have the right to request that we:

  • Confirm whether we maintain personal information about you

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain information

  • Explain the categories of information we collect and disclose

You may submit a request by emailing:

info@clearchoicewindowwashingoc.com

Please include enough information for us to identify the relevant records and understand your request. We may need to verify your identity before completing a request.

Certain information may be retained when permitted or required for legal, accounting, security, contractual, or recordkeeping purposes.

We will not discriminate against you for making a privacy request where applicable law protects that right.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, storage system, or business process can be guaranteed to be completely secure. You provide information electronically at your own risk.

12. Children’s Privacy

This website and our services are intended for adults seeking property-maintenance services.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

13. Third Party Websites

Our website may contain links to third-party websites, business profiles, social media platforms, review websites, or service providers.

We are not responsible for the content, security, or privacy practices of third-party websites. Review their privacy policies before providing information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.

When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

15. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Clear Choice Window Washing
Email: info@clearchoicewindowwashingoc.com

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